Privacy Policy

MegoraFlux Website Traffic Optimization

Last Updated: February 15, 2025

Overview and Commitment

At MegoraFlux, we understand that your privacy matters. This policy explains how we collect, use, and protect your information when you visit our website or use our traffic optimization services. We're based in Kaohsiung, Taiwan, and we comply with Taiwan's Personal Data Protection Act along with international privacy standards.

We believe in transparency. That means no hidden data collection, no selling your information to third parties, and clear explanations about what we do with your data. When you work with us, you should know exactly how your information is handled.

Information We Collect

We collect different types of information depending on how you interact with us:

Contact Information: When you reach out through our contact forms or email, we collect your name, email address, company details, and any message you send us.

  • Website analytics data including page views, time spent on site, and navigation patterns
  • Technical information like IP address, browser type, device information, and operating system
  • Communication records from emails, phone calls, and meetings
  • Business information you provide during consultations or service discussions
  • Cookies and similar tracking technologies for website functionality and analytics

We don't collect sensitive personal information like financial details, health records, or government identification numbers unless specifically required for our services and with your explicit consent.

How We Use Your Information

Your data helps us provide better service and improve our website optimization expertise. Here's specifically what we do:

Service Delivery

We use your contact information and business details to provide traffic optimization consultations, create proposals, and deliver our services.

Communication

We'll email or call you about your projects, send updates about our services, and respond to your questions or support requests.

Website Improvement

Analytics data helps us understand which content is most valuable and how to make our website more useful for visitors.

Legal Compliance

Sometimes we need to process data to meet legal obligations, like maintaining business records or responding to legitimate requests.

We don't use your information for automated decision-making or profiling. Every significant business decision involves human review and consideration of your specific situation.

Data Sharing and Third Parties

We're selective about who we work with and never sell your personal information. Here's when we might share data:

Service Providers: We work with trusted companies for website hosting, email delivery, and analytics. These partners only access data necessary for their specific services.

  • Website hosting and technical infrastructure providers based in Taiwan
  • Email service providers for business communications
  • Analytics platforms to understand website performance
  • Legal or regulatory authorities when required by Taiwan law
  • Professional advisors like lawyers or accountants under confidentiality agreements

All our service providers sign contracts requiring them to protect your data and use it only for specified purposes. We regularly review these relationships to ensure they meet our privacy standards.

Your Rights and Control

Under Taiwan's Personal Data Protection Act and international privacy standards, you have several important rights:

Access Your Data

Request a copy of the personal information we have about you, including how we obtained it and how we use it.

Correct Information

Ask us to update or correct any inaccurate or incomplete personal data we have on file.

Delete Your Data

Request deletion of your personal information, subject to legal and business requirements.

Limit Processing

Ask us to restrict how we use your data or withdraw consent for specific processing activities.

To exercise these rights, send an email to contact@megoraflux.org with your specific request. We'll respond within 30 days and may need to verify your identity to protect your information. There's no charge for reasonable requests, though we might charge a fee for excessive or repetitive requests.

Unsubscribe Option: You can opt out of marketing emails at any time using the unsubscribe link in our messages or by contacting us directly.

Data Security and Protection

Protecting your information is a priority. We use multiple layers of security to keep your data safe:

  • SSL encryption for all website communications and data transmission
  • Secure servers hosted in Taiwan with regular security updates and monitoring
  • Access controls limiting who can view or modify personal data
  • Regular backups stored securely with encryption
  • Staff training on privacy practices and data handling procedures
  • Annual security reviews and updates to our protection measures

While we implement strong security measures, no system is completely foolproof. If we discover a data breach that affects your personal information, we'll notify you promptly and explain what happened, what we're doing about it, and what steps you can take.

Data Retention and Deletion

We keep your information only as long as necessary for business purposes or legal requirements:

Active Clients: We retain client data throughout our business relationship and for up to 7 years afterward for legal and tax purposes as required by Taiwan law.

  • Contact form submissions: 3 years from last contact
  • Email communications: 5 years for business correspondence
  • Website analytics: Aggregated data kept indefinitely, personal identifiers removed after 26 months
  • Marketing contacts: Until you unsubscribe or request deletion
  • Financial records: 7 years as required by Taiwan business regulations

When we delete your data, we remove it from active systems and ensure it cannot be recovered. Some information might remain in encrypted backups for a limited time but becomes inaccessible for normal business operations.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience and understand how visitors use our site:

Essential Cookies

Required for basic website functionality, security, and remembering your preferences during your visit.

Analytics Cookies

Help us understand which pages are most popular and how visitors navigate our site to improve content and user experience.

Performance Cookies

Monitor website speed and performance to ensure fast loading times and smooth operation.

You can control cookies through your browser settings, though disabling certain cookies might affect website functionality. Most browsers allow you to block cookies, delete existing cookies, or receive notifications before cookies are stored.

International Data Transfers

While MegoraFlux operates primarily in Taiwan, some of our service providers may process data in other countries. When this happens:

  • We ensure adequate protection through contractual safeguards and security requirements
  • All transfers comply with Taiwan's Personal Data Protection Act requirements
  • We work only with providers in countries with adequate privacy protection
  • Data processing agreements include specific privacy and security obligations

We regularly review international data transfers to ensure your information maintains the same level of protection regardless of where it's processed.

Privacy Questions and Contact

Have questions about this privacy policy or how we handle your data? We're here to help and believe in transparent communication.

Email: contact@megoraflux.org

Phone: +88639321717

Address: 807, Taiwan, Kaohsiung City, Sanmin District, 博愛一路97號

This privacy policy was last updated on February 15, 2025. We may update this policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or website notification.